Contact Us

This page sets out Owala's customer-service rules for United States orders.

Customer assistance

Contact Owala about an order, shipment, return, exchange, payment, accessibility question, or privacy request. Include the order number when relevant, but never send a complete payment-card number by email.

Support hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM local time. Messages received outside these hours are reviewed on the next business day.

Contact details

Store: Owala
Email: Support@Owalwm.shop
Phone: (304) 529-0979
Postal address: 800 E Cherry St, Evansville, Indiana, 47713, United States